AfriScribe Policies
Privacy Policy
Effective Date: September 2025
Last Updated: September 2025
1. Introduction
AfriScribe (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website, app, or services. This Privacy Policy explains how we collect, use, store, and protect your information.
2. Information We Collect
- Personal Information: Name, email address, phone number, billing information, and account details.
- Document Information: Uploaded documents for proofreading.
- Usage Information: IP address, browser type, device information, and website interaction data.
- Payment Information: Payment card details via secure payment processors.
3. How We Use Your Information
- To provide proofreading services and deliver completed documents.
- To communicate with you regarding orders, updates, and promotions.
- To improve our services, website, and app functionality.
- To comply with legal and regulatory requirements.
4. Data Sharing
We do not sell your personal data.
- Data may be shared with proofreaders only for the purpose of completing orders.
- Third-party service providers (payment processors, cloud storage) may process data on our behalf.
5. Data Security
We implement industry-standard security measures including encryption and secure servers.
Access to your personal data is limited to authorised personnel only.
6. Retention
Personal data is retained only for as long as necessary to provide services or comply with legal obligations.
Documents are stored temporarily for processing; clients may request deletion after service completion.
7. Your Rights
- Access, correction, or deletion of personal data.
- Opt-out of marketing communications.
- Lodging complaints with regulatory authorities if your data rights are violated.
8. Cookies
We use cookies for analytics, service improvement, and personalised experience.
You may disable cookies via your browser, but some features may be limited.
9. Changes to Privacy Policy
We may update this policy from time to time. Changes will be posted on this page with a revised effective date.
Contact Us
- Email: afriscribe@researchafrica.pub
Website Terms of Use
Effective Date: September 2025
Last Updated: September 2025
1. Acceptance of Terms
By accessing or using AfriScribe’s website or services, you agree to be bound by these Terms of Use. If you do not agree, please do not use our site.
2. Services
AfriScribe provides online proofreading services for academic, business, creative, and technical documents. Services are subject to availability and completion timelines.
3. User Obligations
- Provide accurate, complete, and current information.
- Do not upload illegal, offensive, or copyrighted material without proper rights.
- Do not attempt to interfere with the website’s security or functionality.
4. Payment & Fees
- Services are priced per project and must be paid as specified at order.
- All payments are processed through secure third-party processors.
- Refunds are issued only for incomplete or unsatisfactory services as per our refund policy.
5. Intellectual Property
- Website content, design, and platform features are owned by AfriScribe.
- Clients retain ownership of their documents; submission does not transfer copyright to AfriScribe.
6. Limitation of Liability
AfriScribe is not liable for indirect, incidental, or consequential damages arising from use of the website or services.
Final responsibility for the use of proofread documents rests with the client.
7. Termination
We reserve the right to suspend or terminate access for violations of these terms or misuse of the platform.
8. Governing Law
These Terms are governed by the laws of the country in which AfriScribe is registered.
9. Changes to Terms
We may revise these Terms at any time. Changes are effective upon posting on the website.
Contact Us
- Email: afriscribe@researchafrica.pub
Cookies Policy
Effective Date: September 2025
Last Updated: September 2025
1. Introduction
AfriScribe (“we”, “our”, or “us”) uses cookies and similar technologies on our website and app to improve your experience. This Cookies Policy explains what cookies are, how we use them, and your choices regarding their use.
2. What Are Cookies?
Cookies are small text files stored on your device by your web browser when you visit a website. They help the website recognise your device and remember information about your visit.
3. How We Use Cookies
We use cookies for the following purposes:
a) Analytics
- To collect information about website usage, traffic sources, and user behaviour.
- To analyse performance and improve our services and platform features.
b) Service Improvement
- To remember your preferences and settings across sessions.
- To enhance functionality and user experience on our website and app.
c) Personalised Experience
- To provide content and recommendations tailored to your interests.
- To remember login sessions and streamline the document submission process.
4. Types of Cookies We Use
- Strictly Necessary: Required for website functionality (e.g., login, document upload).
- Performance / Analytics: Tracks website usage for improvement and reporting.
- Functionality: Remembers your preferences and settings.
- Targeting / Personalisation: Provides personalised content and recommendations.
5. Third-Party Cookies
We may use third-party services (e.g., Google Analytics) that deploy cookies on our website. These third parties are bound by their privacy policies.
6. Your Choices
- You can manage cookies through your browser settings and delete them at any time.
- Disabling cookies may affect some features and services on our website.
7. Changes to this Cookies Policy
We may update this Cookies Policy to reflect changes in technology or legal requirements. Any changes will be posted on this page with a revised effective date.
8. Contact Us
- Email: afriscribe@researchafrica.pub